Privacy policy.

Last updated: 01/12/2025

ReFrame Services is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and store your information.

1. Who We Are

ReFrame Services provides professional development services, including team facilitation, leadership development, and workplace culture support. We are based in the United Kingdom.

2. What We Collect

We may collect:

  • Name, email, phone number (e.g. intake/scheduling forms)

  • Organisation name and role

  • Service-related preferences and feedback

  • IP address and browser data (via cookies)

3. How We Use Your Data

We use your data to:

  • Book and deliver services

  • Respond to enquiries and feedback

  • Send relevant information or updates

  • Improve our site performance (analytics)

4. Who We Share It With

  • Approved facilitators supporting your sessions

  • Third-party platforms (e.g. Acuity, PayPal, Google Analytics, Squarespace)
    These providers follow their own privacy and data protection terms.

5. Your Rights

You have the right to access, correct, delete, or object to how we use your data. Contact us at [Reframeservices@squarespace.com] to make a request.

6. Cookies

Our website uses cookies to improve functionality and understand user experience. You can change your cookie settings in your browser at any time.

7. Changes to This Policy

We may update this page from time to time. Please check back for the latest version.